Ashtabula County Question, Information & Referral Experts
Just Dial Three Simple Numbers... 2-1-1
For Information About Programs and Services
The call:
 | can be dialed anywhere in Ashtabula County to connect people in need with community, social, health and human service programs and resources |
| is toll-free from anywhere in Ashtabula County |
| is not yet available on cellular phones, some business phones and pay phones |
The telephone numbers 440-997-5936 and 1-800-874-8545 will still be in operation to allow callers to reach ACQIRE.
Why is this available?
| ACQIRE exists to make your search for a service or program easier. |
| It provides an efficient method for finding health and human service programs, government offices and non-profit agencies. |
| You don’t need to depend on the agency name which may not indicate all the services an agency provides, or the terms for qualifying and using those services. |
| Often clients in need give up and never receive the assistance they require if they are unable to locate the proper agency. |
What happens when I dial 211?
The staff of ACQIRE has been nationally certified to provide information & referral services. The Certified Information & Referral Specialist (CIRS) will ask some general questions about your situation. Based on the answers you provide, the CIRS will find appropriate resources and refer you to an agency, program or organization to assist you.
While talking on the phone, the CIRS gathers important statistical and demographic information. This data helps ACQIRE in two ways.
| it gives a better picture of how to serve the customers |
| the types of information and services requested provide important statistical data which can help in the development of future programs or the enhancement of services in the community |